TAMUG Residence Halls Network Access Procedure
Revised July 2007

Click here for Non-Windows Machines (Linux, Apple Macintosh)

You now have to login with your NEO/NetId username ( all lower case for username) and password to access the Internet from your room  in A dorm, B dorm, C dorm, Pelican Island Private Student Housing, and University Apartments Galveston.  You will also have to download and install the Cisco Clean Access Client to your computer.

After turning on your computer, when attempting to open Internet Explorer for the first time you will be redirected to a web page that will require you to login with your NET ID / NEO username and password.

  REDIRECTION PAGE

  

Accept the TAMUG Security Certificate by “Clicking Yes”

 

Enter NET ID / NEO Username and Password and Click continue.

You will now be required to download and install the Cisco Clean Access Client to your computer.  At the following window click “Download Clean Access Agent 3.5.9” to begin down load.

Client Download Page

 

You will be given a security alert where you will click “Yes” to proceed.

 

 

Select Open to download and install the Cisco Clean Access Client.

  Clean Access Client Install

 

After the download you will be prompted to Install.

Install Wizard click Next

 

  There will be a few more screens that will show up during the install, just select the defaults and click next until you get to the finished screen.

  After a successful install click Finish.

   

You  should now see the Clean Access client logon screen.  Login with your Net ID /  NEO user name and password.  Make sure the Remember Me check box is selected so you won’t have to do this every time you start your computer.

  Clean Access Agent Logon Client

  Accept the Security Certificate

   

After you successfully login to the network with your Net ID / Neo User name and password you will see this screen.  If you don’t get this,  then there could be a problem with your Net ID / Neo username and password that you entered.  Make sure you have typed correctly.  If you still can’t get logged in call TAMUG CIS at 740-4480 or TAMU College Station CIS at 1-979-845-8300 to verify your NetID and password information.

 

At this point you will be allowed on the network,  you should see an icon on the bottom right of your tray that is the Cisco Clean Access login status icon.   If you put your mouse pointer over the icon, it will say logged in.

General Information about access to the University Network.

1- The A&M rule for responsible computing. http://student-rules.tamu.edu/rule22.htm

2- TAMUG bans the use of wireless access points in the residence halls, they cause bad IP addresses to be sent out to the network when configured incorrectly.

3- Do not violate copyright laws, no unauthorized distribution or downloading should be done on the University network.  

Why is TAMUG implementing Clean Access?

Some of the reasons we are implementing Cisco Clean Access is to help stop the spread of viruses and worms on the campus network.  Many machines don't have adequate virus protection and have not done all the recommended patch updates for their operating systems.  If you run Windows XP or 2000 there are Microsoft recommended updates that help keep the machines from becoming infected with viruses and worms.  Cisco Clean Access uses a client that you down load to your computer and scans for updated virus protection,  patch updates and spyware.   By using your NetID/ NEO username and password to register your computer on the network,  we are able to identify who is accessing the University Network.  If we discover a problem with a machine on the network we will be able to contact you to help solve the problem.

We are doing this to help with the speed and availability of the network in the residence halls,  we need to keep the problem machines off the network until they are fixed.  We don't want the machines with problems to slow down the network for all the machines that are in good working order.

Click here for Non-Windows Machines (Linux, Apple Macintosh)